Generic MDM Deployment Guide
This guide covers deploying Repacket via any MDM platform that supports application deployment and configuration profiles. The process involves deploying the appropriate installer and configuring necessary system permissions.Prerequisites
- Administrative access to your MDM platform
- Ability to deploy applications (.exe for Windows, .pkg for MacOS)
- Ability to deploy configuration profiles (especially for MacOS)
- Optional: Ability to deploy files for registration keys (for silent enrollment)
Available Downloads
Before starting, ensure you have access to the latest Repacket installers:Windows Deployment
1
Download the Repacket installer
2
Upload to your MDM platform
Upload the installer to your MDM’s application catalog with the following details:Application Name:
Repacket
Publisher: Repacket
Description: Repacket keeps employees safe while browsing online
3
Configure installation parameters
Set up the installation commands and behavior:Install Command:
Repacket.exe /VERYSILENT
Uninstall Command: C:\Program Files\Repacket\unins000.exe /VERYSILENT
Installation Context: System
Estimated Installation Time: 3 minutes
4
Set up detection rules
Configure how your MDM will detect successful installation:Detection Method:
File/Folder exists
Path: C:\Program Files\Repacket
Type: Folder
5
Assign to target devices
Deploy the application to your desired groups:
- Assign the application to your desired user groups or device groups
- Set deployment type to “Required” for automatic installation
- Configure deployment schedule as needed
6
Verify deployment
After deployment, verify that:
- The Repacket service is running on target devices
- Users can access the Repacket interface when browsing
- Network traffic is being properly routed through Repacket
MacOS Deployment
1
Download the Repacket installer
2
Upload to your MDM platform
Upload the PKG installer to your MDM with the following details:Application Name:
Repacket
Publisher: Repacket
Description: Repacket keeps employees safe while browsing online
Installation Context: System
Requires Admin: Yes
3
Download the Network Extension configuration profile
MacOS requires a configuration profile to enable Repacket’s Network Extension without user interaction.
4
Deploy the configuration profile
Upload the configuration profile to your MDM:Profile Name:
Repacket Network Extension
Profile Type: Custom
Deploy it to the same device groups as the Repacket application.Important: Ensure the profile is deployed before or simultaneously with the application.5
Assign to target devices
Deploy both the application and configuration profile to your desired groups:
- Assign to your desired user groups or device groups
- Set deployment type to “Required” for automatic installation
- Configure deployment schedule as needed
6
Verify deployment
After deployment, verify:
- The Repacket application is installed in
/Library/Repacket/
- The Network Extension is approved and enabled
- Users can browse without additional prompts
Registration Keys (Optional - Silent Enrollment)
For a seamless user experience without login prompts, you can deploy registration keys alongside the application. This is especially useful for AD-joined Windows devices, where Repacket can automatically detect user identity and enroll devices without any user interaction. Registration keys allow machines to be auto-enrolled in Repacket based on their Active Directory or MDM identity, creating a completely transparent experience for end users.Registration Keys Setup Guide
Learn how to configure registration keys for automatic enrollment with AD-joined devices and other identity providers.
Troubleshooting
Common Windows Issues
Installation Fails:- Verify the installer has proper permissions
- Check if antivirus is blocking the installation
- Ensure sufficient disk space (minimum 100MB)
- Check Windows Event Logs for error details
- Verify no conflicting proxy software is installed
- Restart the Repacket service manually
Common MacOS Issues
Network Extension Not Approved:- Verify the configuration profile was deployed successfully
- Check System Preferences > Security & Privacy > General for pending approvals
- Redeploy the configuration profile if necessary
- Ensure the PKG is deployed with system-level permissions
- Check that the MDM has proper device management permissions
- The configuration profile wasn’t deployed before the application
- Redeploy the configuration profile and reinstall the application
Registration Key Issues
Users Still See Login Prompt:- Verify the registration key file exists at the correct path
- Check file permissions (should be readable by system/all users)
- Confirm the registration key is valid and not expired
- For non-AD machines, ensure the registration command was executed
- For AD-joined machines, verify the domain join is working properly
- For non-AD machines, run the registration command with explicit user parameters
Support
For additional support or MDM-specific configuration questions:- Contact Repacket support at [support@repacket.com]
- Check the Repacket Dashboard for deployment status
- Review device-specific logs for detailed error information